Terms of Service for CodeCraft
Welcome to CodeCraft, where we specialize in providing innovative business software development solutions. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.
These Terms govern your use of our software solutions, including any updates, enhancements, or modifications we may provide. We reserve the right to modify these Terms at any time, and your continued use of our services after any changes signifies your acceptance of the new terms.
Our services are designed for businesses seeking to enhance their operational efficiency through customized software solutions. We commit to delivering high-quality services tailored to meet the specific needs of our clients. However, we cannot guarantee that our services will be uninterrupted or error-free.
As part of our commitment to safeguarding your information, CodeCraft follows industry-standard security protocols and practices. We take your privacy seriously and will not disclose your personal information to third parties without your explicit consent, unless required by law.
Users are responsible for maintaining the confidentiality of their account information, including passwords and other sensitive data. You agree to notify us immediately of any unauthorized use of your account or breach of security. CodeCraft will not be liable for any loss or damage resulting from your failure to comply with this obligation.
By using our services, you grant CodeCraft a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify any content you provide us. You retain all ownership rights to your content but allow us to utilize it for the purposes of providing and improving our services.
CodeCraft is not responsible for any third-party services or software that may be linked to or from our platform. We do not endorse or assume any responsibility for the content of these external sites. Your interactions with third-party vendors are solely between you and the vendor.
In the event of any disputes arising out of these Terms, you agree to resolve such disputes amicably through discussion with our customer service team. If a resolution cannot be reached, the dispute will be handled in accordance with the laws of Singapore, and any legal proceedings must take place in Singapore.
If you have any questions about these Terms of Service, please contact us at feedback@codecraftbrand.com or call us at +65 6777 6996 . Our office is located at 28 N Canal Rd, Poh Heng Building, Singapore 059284, and we welcome any inquiries you may have regarding our services.
Thank you for choosing CodeCraft as your partner in business software development. We look forward to helping you achieve your goals with our innovative solutions.
Terms of Return
At CodeCraft, we are committed to delivering high-quality business software development solutions that meet the specific needs of our clients. We understand that sometimes, the software products may not meet your expectations or requirements. Therefore, we have established a clear and fair return policy to ensure customer satisfaction.
Our return policy applies to all software products purchased directly from CodeCraft. If you find that the software does not function as promised or fails to meet the specifications outlined during the purchase process, you are eligible for a return within 30 days from the date of purchase. We encourage you to thoroughly evaluate the software during this period.
To initiate a return, please contact our customer support team via email at feedback@codecraftbrand.com or call us at +65 6777 6996. Our team will guide you through the return process and provide you with the necessary instructions. We recommend including your order number and a brief description of the issue you are facing to expedite the process.
Returns will only be accepted if the software is found to be defective or not functioning as intended. We reserve the right to evaluate the software prior to approving any return. Please note that the returned software must be in its original condition and packaging to be eligible for a full refund.
Once we have received the returned product, our team will inspect it to ensure it meets the return criteria. If the return is approved, you will receive a full refund to the original payment method within 14 business days. If the return is not approved, we will notify you of the reasons and discuss further options.
In cases where the software has been customized or modified, please be aware that such products may not be eligible for return. Custom software solutions are tailored to your business needs and are non-refundable once the customization process has begun.
We strive to provide clear documentation and support for all our software products. However, if you encounter issues that cannot be resolved through standard troubleshooting, we recommend reaching out to our support team for assistance rather than initiating a return.
At CodeCraft, we value your feedback, as it helps us improve our products and services. Should you have any suggestions or comments regarding our return policy, we are always open to hearing from you. Please feel free to reach out to us via the contact information provided.
We appreciate your understanding of our return policy, which is designed to protect both our customers and our business. By ensuring a fair return process, we aim to foster trust and build long-lasting relationships with our clients.
Thank you for choosing CodeCraft for your business software development needs. We look forward to serving you and ensuring your satisfaction with our products.